At Sifny, we want you to have a smooth and comfortable shopping experience. If you are not satisfied with your purchase, you may be eligible for a return or refund subject to the conditions below.
1. Return Eligibility
Products can be returned only within the applicable return period mentioned on the product page or order details.
To be eligible for a return:
The product must be unused and unworn.
The product must not be washed, altered, or damaged.
Original tags, labels, packaging, and accessories should be intact.
The product should be returned in the same condition in which it was received.
2. Products That Cannot Be Returned
Returns may not be accepted for products that:
Have been used, washed, altered, or damaged after delivery.
Are returned without original tags or packaging.
Are returned after the applicable return period.
Do not meet the return conditions mentioned on the product or order details.
3. How to Request a Return
To request a return, contact Sifny through the available customer support channel and provide your order details.
Our team may review the return request and confirm whether the product is eligible for return.
4. Return Pickup
For eligible returns, return pickup may be arranged through our delivery or logistics partner, subject to service availability in your location.
5. Refund
Once the returned product is received and inspected, the refund will be processed for eligible returns.
The refund amount and refund method will be subject to the applicable order and payment terms.
6. Damaged or Incorrect Product
If you receive a damaged, defective, or incorrect product, please contact Sifny as soon as possible with your order details and supporting photographs.
We will review the issue and provide an appropriate resolution according to our return policy.
7. Exchange
Exchange availability may depend on the product, size, color, stock availability, and applicable return conditions.
8. Important Note
Return eligibility, return period, pickup availability, and refund processing may vary depending on the product and order.
Please check the return information provided on the product page and order details before placing a return request.
For any return or refund related assistance, please contact Sifny Customer Care.
