Welcome to Sifny. These Terms & Conditions govern your use of the Sifny website and your purchase of products through our online store.
By accessing or using the Sifny website, you agree to these Terms & Conditions. Please read them carefully before using the website or placing an order.
1. About These Terms
These Terms & Conditions apply to your use of the Sifny website, including browsing products, creating an account, placing orders, making purchases, and using other services available through the website.
If you do not agree with these Terms & Conditions, please do not use the website or place an order.
2. Website Use
You agree to use the Sifny website only for lawful purposes and in a manner that does not:
Violate any applicable law or regulation.
Infringe the rights of Sifny or any third party.
Interfere with the normal operation or security of the website.
Attempt to gain unauthorized access to the website, accounts, systems, or data.
Introduce malicious software or harmful code.
Use the website for fraudulent or misleading activities.
3. Product Information
We make reasonable efforts to display product information, images, descriptions, colors, sizes, prices, and other details accurately.
However, actual product colors may appear slightly different depending on your device, screen settings, lighting, photography, or other factors.
Product availability, specifications, prices, and other information may change from time to time.
If a product is unavailable after an order has been placed, we may contact you regarding the available options or applicable resolution.
4. Prices
Product prices displayed on the website are subject to change.
The applicable price for an order will generally be the price displayed at the time the order is placed, subject to applicable corrections or circumstances permitted by law.
Any applicable taxes, shipping charges, or other charges will be displayed at the relevant stage of the purchase process where applicable.
5. Orders
When you place an order, you are making a request to purchase the selected products.
After an order is placed, you may receive an order confirmation or other communication acknowledging the order.
An order may be cancelled or may not be fulfilled in circumstances such as product unavailability, pricing or listing errors, payment issues, suspected fraudulent activity, incorrect order information, or other legitimate operational or legal reasons.
Where an order cannot be fulfilled, any applicable refund will be handled according to the applicable payment and refund process.
6. Account Information
If you create an account on Sifny, you are responsible for providing accurate information and keeping your account credentials secure.
You should notify Sifny if you believe that your account has been accessed without authorization.
Sifny may restrict or suspend access to an account where reasonably necessary for security, fraud prevention, legal compliance, or other legitimate purposes.
7. Payments
Payments are processed through the payment methods made available during checkout.
You agree to provide accurate information required to complete the payment and order process.
Payment processing may be handled by third-party payment service providers, which may have their own terms and policies.
8. Shipping & Delivery
Orders are delivered according to the applicable shipping and delivery information provided on the website and order details.
Estimated delivery dates are indicative and may vary depending on product availability, destination, courier operations, weather, logistical conditions, and other circumstances.
For complete information, please refer to the Shipping & Delivery Policy.
9. Returns, Refunds and Exchanges
Returns, refunds, and exchanges are subject to the applicable Sifny return conditions and the information provided on the relevant product page or order details.
Products may need to meet applicable conditions regarding their usage, condition, tags, packaging, and return period.
For complete information, please refer to the Return & Refund Policy.
10. Cancellation
Order cancellation may depend on the current processing or dispatch status of the order.
If you wish to request cancellation, please contact Sifny Customer Care as soon as possible.
Once an order has been processed or dispatched, cancellation may not be possible.
11. Intellectual Property
Unless otherwise stated, the content available on the Sifny website, including:
Logos
Brand names
Product images
Photographs
Graphics
Designs
Text
Website layout
Product descriptions
Other website materials
is owned by or licensed to Sifny and is protected by applicable intellectual-property laws.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit website content without appropriate authorization.
12. User Content
If the website allows you to submit reviews, photographs, comments, or other content, you are responsible for ensuring that the content you submit is lawful and does not violate the rights of others.
You must not submit content that is:
False or misleading.
Offensive, abusive, or unlawful.
Infringing of another person’s intellectual-property or privacy rights.
Malicious or intended to interfere with the website.
Sifny may moderate, remove, or restrict content that violates applicable rules or these Terms & Conditions.
13. Reviews and Ratings
Where product reviews or ratings are available, they should represent genuine customer experiences.
You must not submit false reviews, misleading information, spam, promotional content, or reviews intended to manipulate product ratings.
Sifny may remove content that violates these requirements or applicable law.
14. Third-Party Services and Links
The Sifny website may use third-party services such as payment providers, delivery partners, analytics services, or other technology providers.
The website may also contain links to third-party websites.
Third-party services operate according to their own terms and policies, and Sifny is not responsible for the independent operation or content of third-party websites that it does not control.
15. Website Availability
We aim to keep the Sifny website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.
The website may occasionally be unavailable due to maintenance, technical problems, updates, security issues, or circumstances beyond our reasonable control.
16. Fraud and Misuse
Sifny may take appropriate action where an order, account, payment, return, refund request, review, or other activity appears to involve fraud, abuse, misuse, unauthorized activity, or violation of these Terms & Conditions.
Such action may include restricting an account, cancelling an order, or taking other steps permitted by applicable law.
17. Limitation of Liability
To the extent permitted by applicable law, Sifny will not be responsible for losses arising from circumstances beyond its reasonable control, including interruptions caused by third-party services, courier delays, technical failures, communication failures, or other unforeseen events.
Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights or liability that cannot legally be excluded or limited under applicable law.
18. Changes to These Terms
Sifny may update these Terms & Conditions from time to time to reflect changes in our website, services, business practices, or applicable legal requirements.
Updated Terms & Conditions will be published on this page.
Your continued use of the website after an update may be subject to the revised Terms & Conditions, to the extent permitted by applicable law.
19. Applicable Law
These Terms & Conditions are subject to the applicable laws of India.
Nothing in these Terms & Conditions is intended to limit any rights or remedies available to consumers under applicable law.
20. Contact and Customer Support
For questions regarding orders, products, payments, shipping, returns, refunds, or these Terms & Conditions, please contact Sifny Customer Care through the contact details or support channel provided on the Sifny website.
